Privacy Policy

Element Element Element Element Element Element

Effective Date: 01-April-2023

1. Introduction

1.1. Overview of the Privacy Policy

Welcome to ("the Website"), and thank you for entrusting us with your personal information. This Privacy Policy outlines how we collect, use, and protect your data to ensure your privacy and security while using our services and website.

1.2. Scope and Applicability

This Privacy Policy applies to all users of, regardless of their location or nationality, and governs the collection, processing, and storage of personal information obtained through the Website.

1.3. Definitions of Key Terms

1.3.1. "Personal Information"

refers to any data that can identify an individual directly or indirectly, such as name, email address, contact details, etc.

1.3.2. "Non-Personal Information"

refers to data that does not personally identify an individual, such as aggregated statistics and website usage patterns.

2. Information Collection

2.1. Types of Information Collected

2.1.1. Personal Information

  • Name
  • Email address
  • Contact details (e.g., phone number, address)

2.1.2. Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Website usage data

2.2. Methods of Collection

2.2.1. Direct Collection

We collect personal information directly from users when they provide it voluntarily through registration, contact forms, or account creation.

2.2.2. Indirect Collection (Cookies, Tracking Technologies, etc.)

We use cookies and similar technologies to collect non-personal information automatically while users browse the Website. Users have the option to manage cookie preferences.

3. Use of Information

3.1 Purpose of Data Processing

3.1.1. Account Management

We use your personal information to create and manage your user account on This includes account registration, authentication, and account-related communications.

3.1.2. Providing Services

Your personal information is used to deliver the services you request, such as processing orders, providing customer support, and fulfilling your inquiries.

3.1.3. Personalization

We may use your data to personalize your experience on, such as showing personalized content, recommendations, or advertisements based on your preferences and interests.

3.1.4. Communication

We use your contact details to communicate with you regarding your account, orders, or inquiries. With your consent, we may also send promotional emails and updates about our products, services, or promotions.

3.1.5. Website Improvement

We analyze non-personal information, such as website usage data and traffic patterns, to improve the performance and usability of

3.1.6. Legal Compliance

We may process your personal information to comply with applicable laws, regulations, or legal obligations.

3.2 Legal Basis for Data Use

3.2.1. Contractual Necessity

Processing your data is necessary to fulfill our contractual obligations when you use our services or enter into an agreement with us.

3.2.2. Consent

With your explicit consent, we may process your data for certain purposes, such as sending marketing communications or placing cookies on your device.

3.2.3. Legitimate Interests

We may process your data based on our legitimate interests, such as website improvement, fraud prevention, or network security. We ensure that our legitimate interests do not override your fundamental rights and freedoms.

3.3 Data Retention Period

We retain personal information for as long as necessary to fulfill the purposes stated in this Privacy Policy or as required by applicable laws.

Specific retention periods:

  • Account information: Retained for as long as the account is active.
  • Purchase history: Retained for 7 years after the transaction for tax and accounting purposes.
  • Marketing preferences: Retained until the user opts-out or withdraws consent.
  • Browsing data: Retained for 6 months.

3.4 Data Sharing and Disclosure

3.4.1. Third-Party Service Providers

We may share certain personal information with trusted third-party service providers to assist us in providing services and improving user experience (e.g., hosting services, analytics providers).

3.4.2. Partners and Affiliates

With user consent, we may share personal information with our partners and affiliates for marketing and promotional purposes. Data will only be shared when necessary and not sold or rented out.

3.4.3. Legal Compliance and Protection

We may disclose personal information if required by law or to protect our rights, safety, and property, as well as that of our users and others.

3.4.4. Cross-Border Data Transfers

By using the Website, you acknowledge that your personal information may be transferred to and stored in countries outside the European Economic Area (EEA), which may have different data protection laws.

4. User Rights and Choices

4.1 Access to Personal Information

You have the right to access and review the personal information we hold about you. To request access to your data, please contact us using the information provided in Section 11 (Contact Information).

4.2 Rectification and Correction of Data

If you believe that any of your personal information is inaccurate or incomplete, you can request its rectification or correction. You can update certain account information directly through your user profile settings.

4.3 Data Portability

Upon request, we can provide you with a copy of your personal data in a structured, commonly used, and machine-readable format for portability purposes.

4.4 Opt-out and Withdrawal of Consent

You have the right to withdraw your consent to the processing of your personal data for specific purposes, such as receiving marketing communications. You can opt-out of such communications by following the instructions in the email or by contacting us through the provided contact details.

4.5 Object to Processing

You have the right to object to certain processing activities based on legitimate interests. If you object to processing for direct marketing purposes, we will no longer process your data for such purposes.

4.6 Right to Erasure (Right to be Forgotten)

You may request the deletion of your personal information in certain circumstances, such as when the data is no longer necessary for the purposes it was collected or if you withdraw your consent.

4.7 How to Exercise Rights

To exercise any of your rights or choices regarding your personal data, please contact us using the information provided in Section 11 (Contact Information). We will respond to your request in a timely manner and in accordance with applicable data protection laws.

5. Data Security

5.1 Security Measures Implemented

5.1.1. Encryption

We use industry-standard encryption protocols to protect data transmission between your browser and our servers. This ensures that any information exchanged between you and remains secure and confidential.

5.1.2. Access Control

Access to your personal information is restricted to authorized personnel who require it to perform their duties. Our employees undergo regular training on data protection and are bound by strict confidentiality agreements.

5.1.3. Data Minimization

We only collect and retain the minimum amount of personal information necessary to fulfill the purposes stated in this Privacy Policy. This practice ensures that we limit data exposure and potential risks.

5.1.4. Regular Security Audits

We conduct periodic security audits and assessments to identify and address potential vulnerabilities in our systems and processes. This proactive approach helps us maintain a high level of data security.

5.2 Protection of Personal Information

While we strive to protect your personal information, it is important to note that no method of data transmission over the internet or electronic storage is entirely secure. Despite our best efforts, we cannot guarantee the absolute security of your data during transmission or storage. Therefore, we encourage you to use strong and unique passwords and take appropriate measures to protect your account and personal information.

5.3 Data Breach Notification Procedures

In the event of a data breach, we will notify affected users within 72 hours of first having become aware of the breach. Our notification will include details of the breach along with steps taken to mitigate impact.

6. Children's Privacy

6.1 Age Limitations and Age Verification

The Website is not intended for children under the age of 16. We do not knowingly collect personal information from children without parental consent.

6.2 Parental Consent

If you are a parent or guardian and believe your child has provided personal information without your consent, please contact us immediately.

6.3 Information Collection from Children

If we become aware of collecting personal information from children without parental consent, we will take appropriate steps to delete such data.

7. Third-Party Links and Services

7.1 External Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7.2 Interaction with Third-Party Services

Users' interactions with third-party services, including social media plugins, are governed by the privacy policies of those providers.

7.3 Responsibility and Privacy Practices of Third-Party Services

Users should review the privacy policies of third-party services before providing any personal information.

8. Cookies and Similar Technologies

8.1 Explanation of Cookies and their Purpose

We use cookies for various purposes, including improving user experience, analyzing website traffic, and personalizing content.

8.2 Types of Cookies Used uses various types of cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. Below are the specific types of cookies used on the website:

  • Strictly Necessary Cookies: These cookies are essential for the website to function properly and enable basic features such as page navigation and access to secure areas of the website. They do not store any personally identifiable information.
  • Performance Cookies: These cookies help us understand how users interact with the website by collecting and reporting anonymous information. They are used to analyze website traffic and improve website performance.
  • Functional Cookies: Functional cookies enhance the user experience by remembering user preferences and settings, such as language preferences and user-specific settings. They do not track users across different websites.
  • Targeting Cookies: Targeting cookies are used to deliver personalized content and advertisements based on users' interests and browsing behavior. These cookies may be set by third-party advertising networks.
  • Third-Party Cookies: Some cookies on may be placed by third-party service providers, such as social media plugins or analytics providers, to enhance the website's functionality and provide relevant services.

8.3 Cookie Consent and Management

Users can manage cookie preferences directly through the provided cookie consent banner or through their web browser settings. The cookie consent banner will appear when you visit the website for the first time, and it allows you to accept or decline the use of non-essential cookies.

To access and manage your cookie preferences directly through the website, follow these steps:

  1. Click on the "Cookie Settings" link in the cookie consent banner.
  2. A pop-up window will appear, providing you with the option to enable or disable specific types of cookies.
  3. Customize your preferences by toggling the switches next to each cookie category.
  4. Click "Save Settings" to apply your preferences.

Additionally, you can manage cookie preferences through your web browser settings. Most browsers allow you to refuse the acceptance of cookies and delete them from your device. The methods for managing cookies may vary depending on the browser and its version. To obtain the latest information on how to block and delete cookies, you can refer to the following links:

Please note that blocking all cookies may negatively impact the usability of certain websites.

If you choose to block cookies, it may result in the limitation of certain features and functionalities on our website.

9. International Users

9.1 Data Processing in Different Countries

By using the Website, users' personal information may be processed outside their country of residence.

9.2 Compliance with International Privacy Laws

We comply with key international data protection laws and regulations, including the UK GDPR, European Union GDPR, and ePrivacy Directive.

10. Updates and Changes

10.1 Notification of Policy Changes

Any changes to this Privacy Policy will be communicated through the Website or via email.

10.2 Revision Date

This Privacy Policy was last updated on 01-April-2023.

11. Contact Information

11.1 Contact Details of Data Controller

For any questions, concerns, or requests related to this Privacy Policy, you can contact us at:

  • Company
  • Address:40 Islington High St, London N1 8XB, United Kingdom

12. Governing Law and Dispute Resolution

12.1 Applicable Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the United Kingdom.

12.2 Jurisdiction

Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

12.3 Dispute Resolution Mechanisms

We will make reasonable efforts to resolve any disputes or concerns regarding the collection and use of personal information.

13. Acceptance of Privacy Policy

13.1 Explicit Consent to the Privacy Policy

By using, you signify your acceptance of this Privacy Policy.

13.2 Users' Agreement and Understanding

You agree and acknowledge that you have read and understood the terms of this Privacy Policy. If you do not agree with our practices or terms, please refrain from using the Website.

Language: British English

Note: This Privacy Policy is effective as of 01-April-2023 and is subject to updates or changes. Please refer to the website for the most current version.